We shall build a culture of service excellence, create magic moments for our customers to get us noticed, remembered and referred. At PESTECH, we advocate that what is really worth doing is what we do for others.
We recognize the need for exemplary customer service, for if we fail to perform, someone else would. Customers do expect the best out of what we do though not prefect, and “Add Value” to their investment.
Therefore we will:
- Listen to what our customers need.
- Make time for our customers.
- Find answer to the customers’ questions.
- Respond and provide viable solutions to our customers.
- Add value to our services.
We aim to be “consistently dependable” and we will do it well so that our customers would want to return for more and enjoy the experience again, spread the news to those around them and bring their friends together.
Henceforth, we pledge to serve both internal and external customers with the attitudes established and to be guided by this creed.